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Job Description:

The Channels Strategist, supported by a Channels Manager, will be responsible for the employee communication channels strategy and a complete overhaul and development of new channels, which will include overseeing the design and adoption of a new intranet and roll-out of Slack.

This role will be responsible for creating and managing our processes, tools, and templates that will help us be a first-rate team, ultimately helping our employees to easily communicate and collaborate.

You will manage relationships with our suppliers to make sure we’re working with the best people, while ensuring the experience is great on both ends. Additionally, you’ll be involved in an internal brand and tone of voice project and be the brand advocate for our team.

We’re looking for a very specific person to do this job. In short, you’re a techie who gets comms. You’ll need to have:

The ideal Channel Strategist:

  • Expert knowledge in employee communication tools such as intranets, apps and social. You’ll be the right person to help us decide on the best tool for our needs and to manage the build, launch and maintain ongoing adoption of our internal channels.

  • Project management extraordinaire. You’re going to be overseeing some pretty big projects, not least a new intranet. We have some great tools you can draw on, but you’ll need to be experienced at handling these types of projects.

  • A big fan of process. Not just a bit, but a lot! We want someone who’s going to look at every aspect of what we do and make sure we have a process in place, whether that’s producing a film, briefing suppliers or managing content on the intranet.

  • A strong desire to want to help our people communicate and collaborate better. As a team, we don’t want to ‘own’ communication, we want to facilitate it: providing our people with the tools, templates and channels to help them work across teams, business and locations.

  • A creative flair. Production of campaigns, videos and other collateral will fall within your remit. We want your help, working with our chosen suppliers to produce creative and compelling content that achieves its objectives.

  • Great people skills. Now, given we’re looking for a tech-whiz, we’re seeking a very special person who can also manage our channels executive, while supporting and helping them grow their career. You’ll be the main point of contact for our suppliers and it’s key that our suppliers feel valued and part of our team.

  • The confidence and skills to get people to change the way they work. As we improve our channels, we’ll be asking people to change the way they work. You’ll need to sell the benefits across Dow Jones but also help even the least tech-savvy exec to get on board with Slack, while having the patience to answer the same questions over and over.

  • Great communication skills, whether that’s listening to people’s needs, making the case for why people should change the way they work, or being able to write in a way that’s creative and compelling.

  • A community builder, having the business knowledge to prompt and nudge people to make online connections that will help us achieve our goals.

This is a critical role for our company and we’re looking for a person who has the right skills and self-motivation to manage a big workload. If, by reading this job description you got a bit hot under the collar, we want to meet you.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

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Job Category: Corp Comms

About Us

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

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Req ID: 20064